𝐀 𝐜𝐨𝐮𝐧𝐭𝐞𝐫𝐢𝐧𝐭𝐮𝐢𝐭𝐢𝐯𝐞 𝐭𝐫𝐮𝐭𝐡 𝐟𝐫𝐨𝐦 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝟑,𝟎𝟎𝟎+ 𝐮𝐧𝐢𝐭𝐬
If you asked most people in our industry whether the most automated properties had the strongest resident relationships, the answer would almost always be no
𝐓𝐡𝐞 𝐇𝐢𝐝𝐝𝐞𝐧 𝐄𝐧𝐞𝐫𝐠𝐲 𝐂𝐨𝐬𝐭 𝐨𝐟 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩
One of the toughest lessons I have learned in two decades of multifamily leadership is this: results achieved through pressure always come with a hidden cost.
𝐌𝐞𝐧𝐭𝐚𝐥 𝐭𝐨𝐮𝐠𝐡𝐧𝐞𝐬𝐬 𝐢𝐬𝐧’𝐭 𝐣𝐮𝐬𝐭 𝐟𝐨𝐫 𝐚𝐭𝐡𝐥𝐞𝐭𝐞𝐬
When most people hear the phrase “mental toughness,” they picture professional athletes
𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐜𝐨𝐬𝐭𝐬 𝐟𝐨𝐫 𝐚𝐟𝐟𝐨𝐫𝐝𝐚𝐛𝐥𝐞 𝐡𝐨𝐮𝐬𝐢𝐧𝐠 𝐡𝐚𝐯𝐞 𝐣𝐮𝐦𝐩𝐞𝐝 𝐨𝐯𝐞𝐫 𝟗𝟎% 𝐬𝐢𝐧𝐜𝐞 𝟐𝟎𝟏𝟗.
This isn’t just a line in the budget.
It’s a 𝐬𝐲𝐬𝐭𝐞𝐦𝐢𝐜 𝐭𝐡𝐫𝐞𝐚𝐭 to housing stability.
Did you know a state with just 𝟏 𝐦𝐢𝐥𝐥𝐢𝐨𝐧 𝐩𝐞𝐨𝐩𝐥𝐞 𝐢𝐬 𝐨𝐮𝐭𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐦𝐚𝐣𝐨𝐫 𝐜𝐨𝐚𝐬𝐭𝐚𝐥 𝐦𝐚𝐫𝐤𝐞𝐭𝐬 𝐢𝐧 𝐚𝐟𝐟𝐨𝐫𝐝𝐚𝐛𝐥𝐞 𝐡𝐨𝐮𝐬𝐢𝐧𝐠?
When most people think about affordable housing leadership, their minds go to major coastal markets.
What Comes Out When You’re Squeezed?
Years ago, Dr. Wayne Dyer shared a story that has stuck with me, and I found myself returning to it this week.
Here’s a list of boring (but powerful) 𝐀𝐈 𝐮𝐬𝐞 𝐜𝐚𝐬𝐞𝐬 𝐢𝐧 𝐩𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 and affordable housing that people aren’t talking about but should be.
These behind-the-scenes automations save hours, reduce errors, and free up teams for higher-value work
Why Multifamily Leaders Can’t Market Like It’s 2015
For those of us in the rental housing industry, this shift is especially important.
The Empty Boat and the Weight We Carry
Welcome to another Wonderful Week with some well-timed wisdom-ish to warm your workweek.
𝐀 𝐟𝐞𝐰 𝐠𝐥𝐢𝐦𝐩𝐬𝐞𝐬 𝐟𝐫𝐨𝐦 𝐘𝐀𝐒𝐂 𝟐𝟎𝟐𝟓 𝐭𝐡𝐚𝐭 𝐜𝐚𝐩𝐭𝐮𝐫𝐞 𝐰𝐡𝐚𝐭 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐭𝐫𝐮𝐥𝐲 𝐥𝐨𝐨𝐤𝐬 𝐥𝐢𝐤𝐞...
The real magic of tech conferences isn't in the presentations.
The Peak Is Behind Us and Pressure Is Building
At last week’s Yardi Matrix economic outlook with Jeff Adler, one chart said it all:
🔹 𝟮𝟬𝟮𝟰 𝘄𝗶𝗹𝗹 𝗺𝗮𝗿𝗸 𝘁𝗵𝗲 𝗽𝗲𝗮𝗸 𝗼𝗳 𝗺𝘂𝗹𝘁𝗶𝗳𝗮𝗺𝗶𝗹𝘆 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗶𝗼𝗻𝘀.
🔻 After that? A sharp decline through 2027.
Real Estate Didn’t Miss the AI Revolution—We Entered It at the Right Time
While others rushed in, we waited for the tech that actually matters to our world—tools that understand the complexity of multifamily operations, compliance, leasing, and resident experience.
𝗨𝗻𝗹𝗼𝗰𝗸 𝘁𝗵𝗲 𝗦𝗲𝗰𝗿𝗲𝘁𝘀 𝘁𝗼 𝗦𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲𝗱 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽! 🗝️
Discover how to transform your decision-making, delegate effectively, run impactful meetings, and optimize your team for peak performance – all by focusing on the 20% that truly matters
When Feedback Breaks, Properties Break
Ever wonder why your best properties suddenly underperform? Your site teams know exactly why but they've stopped trying to tell you
The Leadership Lessons Hiding at the Pool
𝗪𝗵𝗮𝘁 𝗶𝗳 𝗜 𝘁𝗼𝗹𝗱 𝘆𝗼𝘂 𝘁𝗵𝗮𝘁 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗹𝗲𝘀𝘀𝗼𝗻𝘀 𝗶𝗻 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗮𝗿𝗲𝗻'𝘁 𝗳𝗼𝘂𝗻𝗱 𝗶𝗻 𝘁𝗲𝘅𝘁𝗯𝗼𝗼𝗸𝘀, 𝗯𝘂𝘁 𝗶𝗻 𝘁𝗵𝗲 𝗲𝘃𝗲𝗿𝘆𝗱𝗮𝘆 𝗺𝗼𝗺𝗲𝗻𝘁𝘀 𝗼𝗳 𝗴𝗶𝘃𝗶𝗻𝗴 𝗯𝗮𝗰𝗸?
Back-to-School Season for Leaders: Refreshing the Executive Toolkit
Are you ready to evaluate what's serving you well and what's holding you back? Discover how a single new practice could redefine your leadership this fall.
𝗔𝗟𝗘𝗥𝗧: 𝗬𝗼𝘂𝗿 𝗵𝗶𝗴𝗵-𝗹𝗲𝘃𝗲𝗹 𝗺𝘂𝗹𝘁𝗶𝗳𝗮𝗺𝗶𝗹𝘆 𝘁𝗲𝗮𝗺 𝗰𝗼𝘂𝗹𝗱 𝗰𝗿𝘂𝗺𝗯𝗹𝗲 𝗼𝘃𝗲𝗿𝗻𝗶𝗴𝗵𝘁
The silent killer? It's not market conditions or maintenance backlogs. It's the blank spaces in your succession plan. After guiding operations across hundreds of multifamily properties for 20+ years, I've seen this preventable crisis unfold too many times.
𝗪𝗲𝗶𝘀𝗵𝗮𝗮𝗿'𝘀 𝗪𝗼𝗿𝗱𝘀 𝗼𝗳 𝗪𝗶𝘀𝗱𝗼𝗺-𝗶𝘀𝗵: 𝗧𝗵𝗲 𝗣𝗼𝘄𝗲𝗿 𝗼𝗳 𝗕𝗲𝗶𝗻𝗴 𝗨𝗻𝗳𝗶𝗻𝗶𝘀𝗵𝗲𝗱
Are you chasing perfection in a world that thrives on the unfinished? Discover how embracing your flaws can lead to unprecedented growth and transformation.
𝗧𝗵𝗲 𝗛𝗶𝗱𝗱𝗲𝗻 𝗣𝗼𝘄𝗲𝗿 𝗼𝗳 𝗘𝗺𝗽𝗮𝘁𝗵𝘆: 𝗬𝗼𝘂𝗿 𝗦𝗲𝗰𝗿𝗲𝘁 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲
What if the key to unlocking your team's full potential lies not in metrics, but in understanding? Discover how a simple shift in perspective can turn frustration into collaboration, one empathetic question at a time.
𝗛𝗲𝗿𝗲'𝘀 𝗮 𝘁𝗿𝘂𝘁𝗵 𝘄𝗲 𝗼𝗳𝘁𝗲𝗻 𝗶𝗴𝗻𝗼𝗿𝗲 𝗶𝗻 𝗽𝘂𝗿𝘀𝘂𝗶𝘁 𝗼𝗳 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: You can't pour from an empty cup.
Taking care of yourself 𝘪𝘴 taking care of your mission, your team, and yes, even your bottom line.