𝗔𝗿𝗲 𝘆𝗼𝘂𝗿 𝘁𝗼𝗽 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗲𝗿𝘀 𝗾𝘂𝗶𝗲𝘁𝗹𝘆 𝗯𝘂𝗿𝗻𝗶𝗻𝗴 𝗼𝘂𝘁 𝗯𝗲𝗻𝗲𝗮𝘁𝗵 𝘁𝗵𝗲 𝘀𝘂𝗿𝗳𝗮𝗰𝗲?
Discover the unseen strain behind those impressive numbers and learn how to recharge your team for lasting success! 🌟
It rarely looks like a dramatic breakdown. Instead, it shows up as that Community Manager who's 𝘴𝘵𝘪𝘭𝘭 𝘨𝘦𝘵𝘵𝘪𝘯𝘨 𝘦𝘷𝘦𝘳𝘺𝘵𝘩𝘪𝘯𝘨 𝘥𝘰𝘯𝘦 but hasn't smiled in weeks. Or that leasing consultant crushing their numbers while quietly drowning in emotional exhaustion.
Here's what your rockstar team isn't telling you:
• They're running on empty but still showing up
• They're handling resident crises while managing their own stress
• They're maintaining their metrics while mentally checking out
📊 Research shows there are actually 𝘴𝘦𝘷𝘦𝘯 𝘵𝘺𝘱𝘦𝘴 𝘰𝘧 𝘳𝘦𝘴𝘵 we need (and your site teams are probably missing most of them):
✔ Physical (beyond just sleep)
✔ Mental (decision fatigue is real)
✔ Sensory (yes, constant resident complaints count)
✔ Social (more than just team meetings)
✔ Spiritual (purpose beyond the numbers)
✔ Emotional (especially in customer service)
✔ Creative (problem-solving burnout is real)
👉 Portfolio Managers: Before you send that weekend email, ask yourself - what kind of rest does your team need most?
Maybe it's:
• A quiet morning without emergency calls
• Permission to close the office door for 10 minutes
• A meeting-free Monday to catch up
• Or simply acknowledgment that their tank is running low
💡 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲: This weekend, model the behavior. Show your team what healthy boundaries look like. That report can wait until Monday. Those emails? They'll still be there.
Remember: A well-rested team isn't just happier - they provide better service, turn units faster, and create stronger community connections.