Guiding People Through Uncertainty and Growth

How Small Habits Shape Culture and Performance

Putting the Team First in Leadership and Operations

“I Care About You, You Can Trust Me, I’m Committed to Your Success.”

Years ago, Coach Mike Leach said something that stayed with me. He told his players, “All sacks are on the quarterback.”

𝐭𝐡𝐞 𝐭𝐨𝐭𝐚𝐥 𝐧𝐮𝐦𝐛𝐞𝐫 𝐨𝐟 𝐫𝐞𝐧𝐭𝐢𝐧𝐠 𝐡𝐨𝐮𝐬𝐞𝐡𝐨𝐥𝐝𝐬 𝐢𝐬 𝐞𝐱𝐩𝐞𝐜𝐭𝐞𝐝 𝐭𝐨 𝐫𝐢𝐬𝐞 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐝𝐞𝐜𝐚𝐝𝐞 𝐛𝐞𝐟𝐨𝐫𝐞 𝐥𝐞𝐯𝐞𝐥𝐢𝐧𝐠 𝐨𝐟𝐟 𝐢𝐧 𝐭𝐡𝐞 2040𝐬. 

If that line sounds familiar, it is because it happens every day in multifamily property management offices across the country

In more than twenty years of leading multifamily operations, I have learned that most crises do not arrive with flashing warning lights