𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗶𝗻 𝗖𝗼𝗺𝗽𝗹𝗲𝘅 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀
In complex organizations, leaders face an impossible expectation: guide strategy, drive results, and stay grounded in reality while juggling legal, IT, compliance, operations, HR, marketing, and resident services. After more than 20 years in multifamily housing, I've learned that executive leadership isn't about mastering every department. It's about weaving them together into something greater.
I'm excited to share my new white paper:
𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗶𝗻 𝗖𝗼𝗺𝗽𝗹𝗲𝘅 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗶𝗻𝗴 𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲, 𝗩𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆, 𝗮𝗻𝗱 𝗚𝗿𝗼𝘄𝘁𝗵 𝗶𝗻 𝗠𝘂𝗹𝘁𝗶𝗳𝗮𝗺𝗶𝗹𝘆 𝗛𝗼𝘂𝘀𝗶𝗻𝗴
Drawing from experiences across both affordable and market-rate portfolios, this paper explores three fundamental truths that transformed my leadership approach:
1. You can't be an expert in everything, but you can ask catalytic questions that unlock collaboration
2. Your frontline experience isn't something to outgrow. It's your strategic advantage in the boardroom
3. Visibility still matters because no email can replace standing in a property, seeing the challenges, and truly connecting with your team
Through personal stories, from late nights reviewing regulatory agreements to boardroom discussions and transformative site visits, I share practical insights for leaders navigating complex operational environments.