At the recent Yardi Executive Briefing, 𝐰𝐞 𝐫𝐞𝐜𝐞𝐢𝐯𝐞𝐝 𝐚 𝐬𝐭𝐫𝐢𝐤𝐢𝐧𝐠 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐢𝐨𝐧
𝐭𝐡𝐞 𝐭𝐨𝐭𝐚𝐥 𝐧𝐮𝐦𝐛𝐞𝐫 𝐨𝐟 𝐫𝐞𝐧𝐭𝐢𝐧𝐠 𝐡𝐨𝐮𝐬𝐞𝐡𝐨𝐥𝐝𝐬 𝐢𝐬 𝐞𝐱𝐩𝐞𝐜𝐭𝐞𝐝 𝐭𝐨 𝐫𝐢𝐬𝐞 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐝𝐞𝐜𝐚𝐝𝐞 𝐛𝐞𝐟𝐨𝐫𝐞 𝐥𝐞𝐯𝐞𝐥𝐢𝐧𝐠 𝐨𝐟𝐟 𝐢𝐧 𝐭𝐡𝐞 2040𝐬.
𝐈'𝐥𝐥 𝐠𝐞𝐭 𝐭𝐨 𝐭𝐡𝐚𝐭 𝐦𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐫𝐞𝐪𝐮𝐞𝐬𝐭 𝐚𝐬 𝐬𝐨𝐨𝐧 𝐚𝐬 𝐈 𝐜𝐚𝐧 𝐟𝐢𝐧𝐝 𝐰𝐡𝐢𝐜𝐡 𝐬𝐲𝐬𝐭𝐞𝐦 𝐢𝐭'𝐬 𝐢𝐧..."
If that line sounds familiar, it is because it happens every day in multifamily property management offices across the country
When Your Tech Stack Quietly Erodes Resident Satisfaction
In more than twenty years of leading multifamily operations, I have learned that most crises do not arrive with flashing warning lights
𝐀 𝐜𝐨𝐮𝐧𝐭𝐞𝐫𝐢𝐧𝐭𝐮𝐢𝐭𝐢𝐯𝐞 𝐭𝐫𝐮𝐭𝐡 𝐟𝐫𝐨𝐦 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝟑,𝟎𝟎𝟎+ 𝐮𝐧𝐢𝐭𝐬
If you asked most people in our industry whether the most automated properties had the strongest resident relationships, the answer would almost always be no
𝐓𝐡𝐞 𝐇𝐢𝐝𝐝𝐞𝐧 𝐄𝐧𝐞𝐫𝐠𝐲 𝐂𝐨𝐬𝐭 𝐨𝐟 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩
One of the toughest lessons I have learned in two decades of multifamily leadership is this: results achieved through pressure always come with a hidden cost.
𝐌𝐞𝐧𝐭𝐚𝐥 𝐭𝐨𝐮𝐠𝐡𝐧𝐞𝐬𝐬 𝐢𝐬𝐧’𝐭 𝐣𝐮𝐬𝐭 𝐟𝐨𝐫 𝐚𝐭𝐡𝐥𝐞𝐭𝐞𝐬
When most people hear the phrase “mental toughness,” they picture professional athletes
𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐜𝐨𝐬𝐭𝐬 𝐟𝐨𝐫 𝐚𝐟𝐟𝐨𝐫𝐝𝐚𝐛𝐥𝐞 𝐡𝐨𝐮𝐬𝐢𝐧𝐠 𝐡𝐚𝐯𝐞 𝐣𝐮𝐦𝐩𝐞𝐝 𝐨𝐯𝐞𝐫 𝟗𝟎% 𝐬𝐢𝐧𝐜𝐞 𝟐𝟎𝟏𝟗.
This isn’t just a line in the budget.
It’s a 𝐬𝐲𝐬𝐭𝐞𝐦𝐢𝐜 𝐭𝐡𝐫𝐞𝐚𝐭 to housing stability.
Did you know a state with just 𝟏 𝐦𝐢𝐥𝐥𝐢𝐨𝐧 𝐩𝐞𝐨𝐩𝐥𝐞 𝐢𝐬 𝐨𝐮𝐭𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐦𝐚𝐣𝐨𝐫 𝐜𝐨𝐚𝐬𝐭𝐚𝐥 𝐦𝐚𝐫𝐤𝐞𝐭𝐬 𝐢𝐧 𝐚𝐟𝐟𝐨𝐫𝐝𝐚𝐛𝐥𝐞 𝐡𝐨𝐮𝐬𝐢𝐧𝐠?
When most people think about affordable housing leadership, their minds go to major coastal markets.
What Comes Out When You’re Squeezed?
Years ago, Dr. Wayne Dyer shared a story that has stuck with me, and I found myself returning to it this week.
Here’s a list of boring (but powerful) 𝐀𝐈 𝐮𝐬𝐞 𝐜𝐚𝐬𝐞𝐬 𝐢𝐧 𝐩𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 and affordable housing that people aren’t talking about but should be.
These behind-the-scenes automations save hours, reduce errors, and free up teams for higher-value work
Why Multifamily Leaders Can’t Market Like It’s 2015
For those of us in the rental housing industry, this shift is especially important.
The Empty Boat and the Weight We Carry
Welcome to another Wonderful Week with some well-timed wisdom-ish to warm your workweek.